General Information and Packaging

 

 

Royal Caspian Premium guarantees your package will arrive in perfect condition to the address stated on your order if shipped according to our Delivery Requirements. All orders containing caviar are shipped via FedEx or DHL Standard Overnight.

 

 

 

Rates and Transit Times

 

Any order placed during a non-promotional time period containing perishable goods shipped via FedEx Standard Overnight will be assessed a $35.00 shipping charge. Orders scheduled for Saturday Delivery will be assessed a $45.00 shipping charge.

 

Orders received by 2:00pm Pacific Standard Time will be processed and shipped the same day for delivery the following day, excluding orders placed on Saturday and Sunday. Orders placed on Saturday and Sunday will be shipped on Monday for Tuesday delivery, unless the ordering and/or delivery date is deemed a Holiday Date.

 

 

 

 

Delivery Requirements

 

Due to our products inherit perishable properties; we are unable to deliver to P.O. boxes.

 

 

 

 

Where We Ship

 

Royal Caspain Premium ships throught Canada, and world wide (exlcuding the United States where Beluga Caviar is currently banned from being imported).

 

 

When Will My Order Arrive?

 

All orders containing perishable goods are shipped via FedEx Standard Overnight and usually arrive between 12:00pm and 3:00pm the following day, excluding orders placed on Saturday, Sunday, or Holiday Dates. Upon shipment, you will receive an email with FedEx Tracking Information. Should your order not arrive in time, or if there is an error with your shipping address, please contact us immediately.