Your satisfaction with Royal Caspian Premium is our absolute priority.  We ensure your purchase is properly packaged in order for the Caviar to stay fresh and withstand 72 hours of Transportation.  Once you receive your merchandise, please inspect it promptly as our product is guaranteed fresh.  If for any unforeseen reason, you are not completely satisfied please contact us immediately to ensure we can properly address your concerns. 

 

Please note: Returns will only be considered within 24 hours of receiving your purchase.

 

Royal Caspian Premium will provide detailed instructions for any returns and will not accept any returns that have not be arranged by us.  . Once instructions are provided for product return, we will re-ship new merchandise.

 

Refunds will be declined if the package is rejected (from DHL, FEDEX, etc.), opened, or partially consumed.

 

Royal Caspian Premium is dedicated to providing you the highest quality product and we are happy to speak with you regarding any concerns.